Privacy Policy

Effective Date: 2nd April, 2025

At CredBrick, a brand of Nullpalette Private Limited, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our SaaS platform. Please read this privacy policy carefully.

1. Information We Collect

  • Personal Information: When you register for our services, we collect personal information such as your name, email address, phone number, company name, and billing details.
  • Account Information: This includes your username, password, and any preferences you set within our platform.
  • Payment Information: We collect payment information to process transactions, but we do not store your credit card information. Payment details are securely handled by our payment processing partners.
  • Usage Data: We collect information about how you access and use the platform, including your IP address, browser type, device information, and the pages you visit.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

  • Provide, operate, and maintain our SaaS services.
  • Process transactions and send you billing invoices.
  • Communicate with you regarding service updates, security alerts, and customer support.
  • Improve our platform based on usage trends and analytics.
  • Ensure compliance with legal and regulatory obligations.

3. Sharing Your Information

  • Service Providers: Third-party vendors who assist in operating our platform, such as payment processors, hosting services, or email providers.
  • Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of our company, users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations.

6. Your Rights

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal information, subject to certain conditions.
  • Opt-Out: You may opt-out of receiving marketing communications from us.

7. Third-Party Links

Our platform may contain links to third-party websites or services.

8. Data Transfers

Your information may be transferred to, stored, and processed in India. We do not store data outside India.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or a prominent notice on our platform.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: CredBrick (Nullpalette Private Limited) Email: info@credbrick.com Phone: 9415681142

Additional Privacy Policy for CredVera

CredVera is a product under Nullpalette Private Limited that allows users to capture and upload documents using their device camera and file manager access. This section explains how we handle data specific to the CredVera mobile application.

1. Information We Collect

  • Camera Access: We use your camera only when you choose to capture images for verification or document submission.
  • File Access: We allow document uploads from your device for verification.
  • Device Information: We collect limited device data for security and performance enhancements.

2. How We Use Your Information

  • To process and verify customer data.
  • To ensure smooth and faster customer verification process.
  • To improve user experience and functionality of the CredVera app.

3. Data Security and Sharing

  • We do not store or share captured images or uploaded documents beyond what is necessary for verification.
  • Your data is encrypted and stored securely inside India.
  • We do not sell or share your data with third parties for marketing purposes.

4. User Controls and Data Deletion

Users can request data deletion at any time by contacting us at developers@credbrick.com. Data retention policies ensure that information is stored only as long as legally necessary.

5. Permissions Usage

  • Camera: Used only for capturing images as required by the user.
  • File Access: Allows users to upload necessary documents; we do not access any other files on the device.

6. Updates to This Privacy Policy

We may update this policy periodically. Users will be notified of significant changes via app updates or direct communication.

7. Contact Information

If you have any questions regarding this Privacy Policy or CredVera&apo;s data handling practices, please contact us at:

📧 neeleshrj@credbrick.com
📍 Nullpalette Private Limited

© CredBrick. All rights reserved by Nullpalette Private Limited.